 |
Welcome to Graceland's Information Technology Services
On-Line Knowledge Base
-
For technical support documentation and links to other
sources of technical information, the Graceland College Knowledge Base is
on-line, including
a Search
Engine to help locate documents. To use the search
engine, enter your Graceland NT Server user name and
password, or enter 'anonymous' as the user name (no
quotes) with no password.
ITS Mission and Goals
ITS improves quality of service and life at
Graceland through technology and information
management.
- Help people feel secure doing their job.
- Enhance the image of ITS.
- Enable a better managed college.
- Communicate with those we support.
Personnel
- Bob Farnham, Director of Information Technology Services
- Lori Christensen, Secretary
Information Services
-
Information Services facilitates the development and maintenance
of Graceland College's integrated information system.
- David DeBarthe, Associate Director for Information Services
- Jim Collins, Information Systems Specialist
- Denis Poeppe, Information Systems Specialist
- Kay Popelka, Information Systems Specialist
Desktop Computer Services
-
Desktop Computer Services provides technical support services
to the Graceland publics.
- Jeff Jones, Associate Director for Desktop Computer Services
- Brian Brock, Help Desk Specialist
- Doris Edwards, Help Desk Specialist
- Shari Norman, Help Desk Specialist
- Tammy Oakes, Help Desk Specialist (Independence Campus)
- Mike Wheeler, Help Desk Specialist
Network Services
-
Network Services provides information infrastructure resources
to facilitate the mission of the college.
- Dave Mohler, Computer Systems Manager
- Roger Potts, Telecom Technician
- Jim McKinney, Jr., Network Specialist
- Devi Konda, Network Specialist
Links to more information about ITS:
-
A brief
history
of information technology at Graceland.
Facilities - Graceland Communications Network
Facilities - Iowa Communications Network
Facilities - Microcomputer Labs
Facilities - Computer Order Center
Facilities - Servers and Minicomputers
Facilities - Telephone System
Facilities - Technology Services for On-Campus Residence Halls
Technology Ethics and Use Policy
